Exercise #2 - Refusal reasons

Duration: 4 minutes (2 questions)

 To complete this exercise, please refer to the Interface Transaction Standards (ITS) and the RESP user guide F–Understanding refusal reasons.

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After completing the exercise, click on “View results” to see feedback.

Below are the reference links mentioned in the feedback:

Question 1

• Interface Transaction Standards (ITS), section 7.12 Record Types 900 and 911 - Transaction processing report
• User guide, Appendix F. - Understanding refusal reasons, section F.1.1. What is a refusal reason
• Interface Transaction Standards (ITS), section Appendix A–Standard code tables

Question 2

• User guide, Appendix F. - Understanding refusal reasons, section F.2. Refusal reason 1–Annual limit exceeded